Privacy Policy

Last updated: 30 June 2026

1. Who we are

Jewels Curated is operated by Jewel Harris, based in Cape Town, South Africa. For the purposes of the Protection of Personal Information Act 4 of 2013 (POPIA), Jewels Curated is the responsible party for the personal information described in this policy.

Contact details: Email: hello@jewelscurated.com Phone: +27 82 927 3488 [Add a physical or postal address here. Section 18(b) of POPIA technically requires the responsible party's name and address, and none is on file for this draft.]

2. Information we collect

We collect personal information that you provide to us directly, including:

Your name, surname, email address and any message you submit through the contact form on this website
Information you provide when enquiring about a piece, placing an order, or requesting a custom commission, including delivery address and any preferences you share for a bespoke piece

[If payment is ever taken directly on the site, add: "Payment information processed through our designated payment provider."]

We may also collect limited technical information automatically when you visit this website, such as your IP address, browser type, and how you interact with the site, typically through cookies.

[Confirm whether the site uses Google Analytics, Meta Pixel, or similar tools, and disclose this here if so. Most Wix sites carry some baseline cookies by default, so it's worth checking Wix's own cookie settings for this site.]

3. Why we collect it

We use your personal information to:

Respond to your enquiries and communicate with you about pieces or commissions
Process and fulfil orders, including arranging delivery
Discuss and develop custom designs where a consultation has been requested
Improve this website and how it functions

[Add if applicable: "Send you marketing communications about new collections, where you've given consent." See the note below on direct marketing before adding this.]

4. Whether providing your information is voluntary

Providing your personal information is voluntary, and no other law requires us to collect it. If you choose not to provide certain details, such as a delivery address for an order, we may not be able to fulfil your request.

5. Who we share it with

We do not sell or rent your personal information. We may share it with:

Wix.com, our website hosting and platform provider, which processes information on our behalf to operate this site
Courier or delivery service providers, where necessary to deliver an order

6. Cross-border transfers

Some of the service providers we use, including Wix, may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure your information continues to receive a comparable level of protection, as required under POPIA.

7. How long we keep your information

We keep personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

8. Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure.

9. Your rights

Under POPIA, you have the right to:

Access the personal information we hold about you
Request that we correct or delete inaccurate or outdated information
Object to the processing of your personal information on reasonable grounds
Withdraw consent where processing is based on consent, such as marketing communications
Lodge a complaint with the Information Regulator if you believe your rights have been infringed

To exercise any of these rights, contact us at hello@jewelscurated.com.

10. Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian.

11. Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent revision.

12. Complaints

If you are unhappy with how we have handled your personal information, you can lodge a complaint with the Information Regulator of South Africa:

Email: POPIAComplaints@inforegulator.org.za General enquiries: enquiries@inforegulator.org.za Tel: 010 023 5200 / 0800 017 160 (toll free) Website: inforegulator.org.za